FAQ

Frequently Asked Questions

The Ultrasonic Cleaner is suitable for cleaning transparent aligners, mouthguards, dentures, dental splints, braces (both metal and plastic), and toothbrush heads.

A cleaning tablet alone works like brushing your teeth with toothpaste without a toothbrush. While it removes some bacteria, it doesn't penetrate deeply enough to eliminate all residues. For a thorough cleaning, additional methods are necessary to remove deep-seated bacteria and plaque, which could otherwise affect your dental health and leave your aligners cloudy and dirty.

The reason for this is simple. Toothbrushes cause abrasive damage to dental devices like aligners or retainers. Specifically, with frequent use, they lead to scratches, cloudy appearance, and discomfort when wearing them. Additionally, they don’t reach all the crevices, leaving bacteria, plaque, and dirt on your dental appliances.

The cleaning cycle with the SonicSmile Ultrasonic Cleaner takes just 5 minutes.

Quite the opposite. Ultrasonic cleaning is completely gentle and causes no abrasion. Why?

It creates millions of tiny bubbles that gently, but thoroughly clean the entire surface of your appliance without damaging it. Our Ultrasonic Cleaner is also designed to safely clean materials such as metal and aligner plastic.

Our ultrasonic cleaning technique uses high frequency sound waves at 45,000 Hz to create millions of tiny bubbles in the cleaning solution. These bubbles are created by rapid vibrations, expand and collapse, gently removing dirt, bacteria and plaque from your dental appliances. This process, known as “cavitation”, ensures that all surfaces and hard to reach areas are thoroughly cleaned. For an even more in-depth explanation, read our blog post

The integrated UV-C light provides an additional level of disinfection beyond ultrasonic cleaning. It helps reduce bacteria and germs on the surface of the equipment, ensuring thorough sterilization. While the ultrasonic cleaner removes dirt and contaminants, the UV light helps create a more hygienic environment by killing any potential germs that may still be present. Combined with our sterilizing tablets, this technology ensures a comprehensive cleaning and disinfection of your equipment.

Yes, the Ultrasonic Cleaner can effectively clean clear aligners and Invisalign. All types of clear aligners have been thoroughly tested in our Ultrasonic Cleaner and have delivered excellent and safe results. The Ultrasonic Cleaner is also ideal for cleaning retainers or removable braces after aligner treatment.

Yes, the Ultrasonic Cleaner can clean braces without any problem. It is specifically designed and tested to clean both the modern clear aligners and traditional metal braces.

To avoid scratches in the ultrasonic tank, we include a silicone mat with every order of the Ultrasonic Cleaner. This protects the Cleaner when used with metal brackets and ensures gentle and effective cleaning.

Yes, the Ultrasonic Cleaner can effectively clean both mouthguards and bite guards. It is specifically designed and tested to thoroughly clean more than 18 different types of guards.

Yes, the Ultrasonic Cleaner is ideal for cleaning all types of dentures. All common types have been tested using ultrasonic testing and are cleaned effectively and safely.

The tank of the Ultrasonic Cleaner is made of highly polished stainless steel and is therefore easy to clean. Usually, simply rinsing it is sufficient. If necessary, a light brush can be used to remove stubborn residues.

The sterilizing tablets ensure that your dental product is not only clean, but also hygienically pure. In combination with the Ultrasonic Cleaner, they remove 99.9% of stubborn deposits, bacteria and odors that are difficult to remove with cleaning alone. This means that your appliances always stays fresh and comfortable to wear.

Other cleaning tablets can damage the Ultrasonic Cleaner over time and wear out the stainless steel tank. However, our specially developed Sterilizing Tablets are tailored precisely to the needs of the cleaner. They contain high-quality, non-corrosive ingredients that ensure that your Ultrasonic Cleaner remains in perfect condition over the long term.

Our products are shipped quickly and reliably via DHL. Delivery times are usually 1-3 business days but may vary slightly depending on the destination country.

We place great importance on smooth and prompt delivery to ensure your order arrives safely and on time.

Yes. If the product does not meet your expectations, you can easily return it to us within 14 days and receive a full refund.

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